Engage users who have purchased in the past, but have not purchased and opened an email in last 30 days via Braze Email
Engage users who have purchased in the past, but have not purchased and opened an email in last 30 days via Braze Email
Email Marketing
Retail

Engage users who have purchased in the past, but have not purchased and opened an email in last 30 days via Braze Email

Don't let user engagement slow down. Create an always-on churn prevention program for customers who have not purchased or opened an email in the last 30 days.

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with your customer data.

How it Works

Goal

Create an audience of low engaging users based on account and email activity and route them to Braze for email targeting.

How you do it

  1. Setup your Data Warehouse as a Source in Flywheel.
  2. Setup your customers table from Data Warehouse.
  3. Activate Braze as a Destination.
  4. Create an audience in Flywheel.
  5. Select users who have made at least one purchase.
  6. Select users who have not purchased an item in the last 30 days.
  7. Select users who have not opened an email in the last 30 days.
  8. Export to Braze.
  9. Navigate to the Segments Section in Braze. Your audience will take 2-4 hours to fully populate.
  10. Your audience will continue to load to Braze every day with updates.
  11. Create a Braze Email campaign to engage these customers with the right product.

Documentation
How to Guide

See how leading companies use Flywheel for this use case.

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