Re-engage churned package ticket holders in Salesforce
Re-engage churned package ticket holders in Salesforce
Sales & CRM
Media & Entertainment

Re-engage churned package ticket holders in Salesforce

Identify churned season ticket holders that are attending upcoming games to re-engage them for a better package.

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How it Works

Goal

Re-engage churned season ticket holders that are going to upcoming events.

How you do it

  1. Setup your Data Warehouse as a Source in Flywheel
  2. Setup your customers table from Data Warehouse
  3. Activate Salesforce as a Desitnation
  4. Create audience in Flywheel
  5. Select customers that purchased season ticket packages 1+ years ago
  6. Select customers that DO NOT have season tickets this season
  7. Select customers that are attending a game in the next 30 days
  8. Export to Salesforce
  9. Select whether you'd like your Salesforce export to create Opportunities or Tasks for your sales reps
  10. Your audience will continue to load to Salesforce every day with updates creating Opportunities and Tasks for your sales reps with details on why they should reach out to the customer.
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